Frequently Asked Questions
General
Do day visitors have to register?
No, that is not necessary. They can park in the large car park at the beginning of the campsite (=paid).
If I have guests staying overnight, do I have to register them?
Yes, they must be registered at the reception. For the camping sites, the overnight rate of €8,00 p.p.p.n. applies. If it concerns an overnight stay in one of our rental chalets, the tourist tax of €2,10 p.p.p.n. has to be paid.
What if I arrive after the reception's closing time?
If the reception is closed, you can reach us through the intercom next to the door, or through one of the telephone numbers posted on the door. Please let us know if you will be late, so we can take this into account.
Are dogs allowed on 'Het Hoge Licht'?
A maximum of 1 pet is allowed per pitch. Pets are not allowed in our rental accommodations. Visitors' dogs are not allowed either.
Is it allowed to have a barbecue at the campsite?
This is permitted if it does not cause a nuisance to the other guests.
Use a safe barbecue and keep fire extinguishers at hand. Fire baskets and open fires are not allowed.
Camping
What time can I check in?
From 14.00h. Only when you arrive on Sunday, we would like to ask you to check in at 2 p.m. at the latest.
What time do I have to check out?
No later than 11:00.
Can I put up an additional tent?
A maximum of 1 sleeping tent of max. 6m2 may be placed.
How does the card for the showers work?
In unserem nagelneuen Toilettengebäude brauchen Sie keine 0,50 €-Münzen mehr! Beim Einchecken erhalten Sie 1 Duschpass pro Person. Auf diesen Pass gibt es ein Guthaben. Dieses Guthaben richtet sich nach der Dauer Ihres Aufenthalts. Wenn Sie duschen möchten, stecken Sie den Pass in den Passleser. In dem Moment, in dem der Pass im Gerät ist, wird das Guthaben belastet. Dies ist auch sichtbar. Wenn Ihr Guthaben aufgebraucht ist, können Sie an der Rezeption gegen Bezahlung neues Guthaben aufladen lassen.
Mit diesem Duschpass können Sie auch einmal am Tag die Spülmaschine im Sanitärgebäude benutzen. Wie schön ist das denn!
Übersetzt mit DeepL.com (kostenlose Version)
rental properties
What time can I check in?
From 15.00.
What time do I have to check out?
No later than 10 a.m.
Is bed linen provided?
Yes, duvets, pillows and bed linen are provided. You must bring hand and kitchen towels yourself.
Reservations and payments
Is it possible to cancel my reservation at a later time?
We use the HISWA RECRON conditions for all reservations.
The cancellation costs according to the HISWA RECRON conditions:
- more than 3 months before arrival 15% of the rental price
- within 3 to 2 months before arrival 50% of the rental price
- within 2 to 1 months before arrival 75% of the rental price
- within 1 month before the commencement date 90% of the rental price
- on the day of the commencement 100% of the rent
It is not possible to cancel a reservation free of charge. We always advise you to take out a cancellation insurance! You can take out cancellation insurance for your holiday at the same time as you make your booking or else no later than within a week of the booking date. The policy is administered by recreatieverzekeringen.nl
Translated with www.DeepL.com/Translator (free version)
Do I have to make a down payment?
After booking, 25% of the total amount is to be paid within 2 weeks, the rest 3 weeks before arrival.
from when can I book for 2025?
We start taking bookings for the first half of 2025 on 1 July 2024, and for the rest of the year on 1 August. Until September 1, these bookings can only be made at the reception desk, by telephone or via e-mail. From the 1st of September you can also book online for the following year.